Terms & Conditions

1. Acceptance of Terms

By accessing and using the Alchemy Minerals website and purchasing our products, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or purchase our products.

2. About Alchemy Minerals

Alchemy Minerals is a premium UK wellness brand dedicated to mineral-based supplementation, holistic wellbeing, and family-centered wellness rituals. We believe in the body's innate intelligence and natural ability to restore balance when supported with the right nutrients, habits, and daily rituals.

3. Product Information

We strive to ensure that all product information on our website is accurate. However, we do not warrant that product descriptions, pricing, or other content is error-free. All products are subject to availability.

Products are intended to support general wellness and are not intended to diagnose, treat, cure, or prevent any disease
Always consult with a healthcare professional before starting any new supplement regimen
Keep products out of reach of children

4. Orders and Payment

When you place an order, you are making an offer to purchase products. We reserve the right to accept or decline your order for any reason. Payment must be received before orders are dispatched.

All prices are in GBP and include VAT where applicable
We accept major credit cards, debit cards, and other payment methods as displayed at checkout
You will receive an order confirmation email once your order is successfully placed

5. Shipping and Delivery

We aim to dispatch orders within 1-3 business days. Delivery times vary depending on your location and chosen shipping method. You will receive tracking information once your order has been dispatched.

We are not responsible for delays caused by courier services or customs procedures.

6. Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return unopened products within 30 days of receipt for a full refund, excluding shipping costs.

Products must be in their original, unopened condition
Please contact us before returning any items
Refunds will be processed within 7-10 business days of receiving the returned item
Customers are responsible for return shipping costs unless the product is defective

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Alchemy Minerals and is protected by UK and international copyright laws. You may not reproduce, distribute, or use any content without our express written permission.

8. Privacy and Data Protection

We are committed to protecting your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data in accordance with UK GDPR regulations.

9. Limitation of Liability

To the fullest extent permitted by law, Alchemy Minerals shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the product in question.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms.