Privacy Policy

At Alchemy Minerals, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.

We collect information that you provide directly to us, including:

• Name, email address, and contact details
• Billing and shipping addresses
• Payment information (processed securely through our payment providers)
• Order history and preferences
• Communications with our customer service team

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your purchases and account
• Provide customer support and respond to your inquiries
• Send you marketing communications (with your consent)
• Improve our products, services, and website experience
• Comply with legal obligations

We do not sell your personal information. We may share your data with:

• Service providers who assist with order fulfillment, payment processing, and shipping
• Marketing platforms (only with your consent)
• Legal authorities when required by law

All third parties are required to maintain the confidentiality and security of your information.

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Object to processing of your data
• Withdraw consent for marketing communications
• Request data portability

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.